Privacy Policy dadu4

Dadu4 ("us", "Platform", "Company") respects the privacy of every individual who uses our online entertainment platform. This Privacy Policy explains in detail how we handle your personal information when you use the dadu4.pro website and all related services.

This document applies to all registered members, website visitors, and any individual who interacts with the dadu4 platform in any capacity. By registering or using our services, you agree to the data collection and usage practices described in this Privacy Policy.

Dadu4 only collects data that is strictly necessary to provide quality, safe and responsible services to every member. The following are the categories of data we collect:

Your personal data is collected through several key channels when you interact with the dadu4 platform:

• During Registration: Information you fill in during the account registration form, including name, email, and phone number.
• During the KYC Process: Identity verification documents you upload to complete the account verification process.
• During Transactions: Payment information shared during the deposit and withdrawal process via authorised payment gateways.
• During Gameplay: Game activity data is recorded automatically for security, audit, and user experience purposes.
• Via Cookies: Technical data and browsing preferences are collected via cookies and similar tracking technologies when you visit our website.
• Via Customer Support: Information you provide when contacting the dadu4 support team via live chat or email.
• From Authorised Third Parties: In certain cases, we may receive data from authorised payment service providers or identity verification bodies for KYC purposes.

Dadu4 uses collected personal data solely for legitimate and transparent purposes. The following are the primary purposes for using your data:

1. Account Management: Creating, verifying, and managing your member account on the dadu4 platform.
2. Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
3. Identity Verification (KYC): Fulfilling legal requirements related to identity verification and anti-money laundering.
4. Platform Security: Detecting and preventing fraud, multi-account usage, and other suspicious activities.
5. Customer Support: Providing technical assistance and effectively resolving your complaints or enquiries.
6. Service Improvement: Analysing usage patterns to improve your gaming experience and platform features.
7. Service Communications: Sending important notifications related to your account, transactions, policy updates, and security information.
8. Legal Compliance: Meeting reporting requirements to the relevant authorities in accordance with Malaysian law.

Dadu4 does not sell, rent or disclose your personal data to third parties for their own commercial purposes. However, in the following limited situations, data sharing may occur:

• Payment Service Providers: Payment gateways, banks, and e-wallet operators that process your transactions. They are bound by strict confidentiality agreements and may only use your data to process the relevant transaction.
• Game Providers: Game software companies that provide game content on the dadu4 platform may receive the minimum technical data required for their operation.
• Law Enforcement Authorities: When required by court order, official investigation, or a valid legal obligation under Malaysian law.
• Auditors and Professional Advisors: Audit firms, lawyers, or consultants bound by strict professional confidentiality obligations.
• Corporate Restructuring: In the event of a merger, acquisition, or asset sale, data may be transferred to the new entity, subject to notification to members.

Dadu4 continuously invests in the latest security infrastructure to ensure every member's personal data is protected at the highest level. The security measures we implement include:

• Data Encryption in Transit: All communications between your device and our servers use TLS 1.3 protocol with 256-bit encryption.
• Stored Data Encryption: Sensitive data such as financial information and KYC documents are encrypted at rest using AES-256 standards.
• Layered Access Control: Access to member data is restricted on a "need-to-know" basis – only staff with legitimate operational requirements may access specific data.
• 24/7 Security Monitoring: Intrusion detection systems (IDS) and security monitoring operate around the clock to detect threats immediately.
• Regular Security Audits: Penetration testing and independent security audits are conducted periodically by accredited third parties.
• Two-Factor Authentication: The 2FA feature is available to all members as an additional layer of account security.

While we take all reasonable measures, no security system is 100% perfect. We encourage you to also take responsibility by using a strong password and never sharing your login credentials with anyone.

Dadu4 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform operates optimally. The following are the types of cookies we use:

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the dadu4 platform and your overall user experience.

As a dadu4 member and as a Malaysian citizen or resident, you have the following rights regarding the personal data we hold about you:

Dadu4 retains your personal data for as long as your account is active or as long as necessary to provide services to you. After account closure, we comply with the following retention periods based on legal and operational requirements:

• Financial Transaction Records: Retained for 7 years after the transaction date, in accordance with Malaysian financial legal requirements.
• KYC Documents: Retained for 5 years after account closure in accordance with anti-money laundering requirements.
• Account Activity Logs: Retained for 2 years for security and dispute resolution purposes.
• Customer Support Records: Retained for 3 years after the last interaction.
• Marketing Data: Deleted immediately upon withdrawal of your marketing consent.

Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be personally linked to you.

Dadu4 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or technological developments. Any amendment will take effect as soon as the latest version is published on our official website.

For significant amendments that affect how we use your data, we will provide advance notice via your registered email or in-account notification at least 14 days before the amendment takes effect. Continued use of the platform after the effective date will be considered acceptance of the updated privacy terms.

If you have any questions, concerns or complaints regarding how dadu4 handles your personal data, our privacy team is ready to assist you.

You can reach us through the following channels:

• Live Chat: Live support available 24 hours a day, 7 days a week via the chat button at the bottom right corner of the platform.
• Email: Send an email to our privacy team at [email protected] – we will respond within 24 hours on business days.

For complaints that cannot be resolved through our internal channels, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia or the relevant regulatory body in your jurisdiction.